Terms of use

1H2O3 GmbH
Langensandstrasse 10
6005 Lucerne

Phone number : +41786690033

Email : [email protected]

Represented by:
Nicolas Meudal – Director

1H2O3 GmbH is a limited liability company incorporated under the laws of Switzerland and registered under the company number CHE-494.696.511 VAT

The website https://www.1h2o3.com/en (the Site) is the exclusive property of 1H2O3 GmbH.

Consultation of the Site is subject to full agreement and respect by the users of the terms of use below.

The Internet user agrees to make personal and non-commercial use of the information contained on the Site. In case of non-compliance with the provisions of this legal notice by the user, his civil and / or criminal liability may be incurred.


The site is operated by 1H2O3 GmbH. It presents the products sold by 1H2O3 GmbH and its partners, as well as tools for understanding and designing the products.


Generally speaking, the data, programs, musical samples, texts, information, logos, visual identities, images (animated or not) and their formatting, videos, appearing on the Site are the property of 1H2O3 GmbH and are protected as such by the provisions of the Intellectual Property Code.

Every user agrees not to use them except within the strict framework offered by the Site.


The user may be asked to provide certain personal data by answering the forms offered on the Site. The collection of this data is necessary for the processing of the user’s request by 1H2O3 GmbH.

1H2O3 GmbH shall comply with the provisions of Law No. 78-17 of January 6, 1978 on data processing, files and freedoms as amended and with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 known as ” RGPD » and take all necessary precautions to preserve the security of the personal information entrusted.

Person in charge of processing

1H2O3 GmbH processes the personal data of users as a data controller.

Personal data processed and purpose of processing

1H2O3 GmbH collects personal data on the Site from visitors who have contacted it, for example, via the online contact form or by subscribing to the newsletter. These data are necessary in order to answer the request of the Internet users. In order to provide its services, 1H2O3 GmbH only processes the following personal data which is strictly necessary for the contact request: name, first name and email address.

The purpose of processing this personal data is to enable 1H2O3 GmbH to respond to requests from Internet users.

1H2O3 GmbH keeps a record of the personal data processed on the Site.

Recipients of personal data

Personal data collected on the Site are processed only by members of the 1H2O3 GmbH team.

The personal data is stored for the most part on hosting servers located in the European Union, with the exception of the emailing service of 1H2O3 GmbH which is hosted in the United States by the company Mailchimp, and the data related to the connection through social networks also hosted in the United States by the company Heateor. The users are informed that their personal data will be subject to the same protection as that required in Europe insofar as Mailchimp is obliged to comply with the RGPD concerning the personal data of European citizens.

Period of retaining personal data

1H2O3 GmbH agrees to keep this personal data, unless otherwise required by law or regulation, for a maximum of three years from the last contact with the user, whether initiated by 1H2O3 GmbH or by the user (e.g. sending the newsletter).

At the end of this period or in the event of the user exercising his or her rights, 1H2O3 GmbH will destroy any copies of the user’s personal data in its possession.

Personal data security

1H2O3 GmbH shall take all necessary precautions and implement appropriate technical and organizational measures to ensure an appropriate level of security and to protect the personal data of Internet users against alteration, destruction and unauthorized access.

Internet users’ rights to their personal data

The users have the capacity to exercise their legal rights of access, rectification, erasure, opposition, limitation of processing, portability of their personal data, right not to be subject to an automated individual decision and right to revoke their consent, regarding the personal data they provide.

To exert one of these rights, it is recommended to submit a query by email to the following address [email protected]

1H2O3 GmbH will reply as soon as possible and at the latest within one month after receiving the request.

If the users considers that the processing of their personal data represents a violation of the legislation in force, they have the right to lodge a complaint to the FDPIC.

Privacy of personal data

1H2O3 GmbH ensures the protection of the personal data processed and makes sure that the persons entitled to process the personal data are also committed to this obligation of confidentiality.

Connection via social networks

When you use the social login feature, we only collect your public profile data with your consent, which you give us prior to logging into social, from the social network you use to connect to our website. This data will include your first name, last name, email address, link to your social media profile, unique identifier, link to your social profile avatar. This data is used to create your user profile on our website. You can withdraw this consent at any time by sending us an email.


Browsing the Site may result in the installation of cookies on the user’s computer.

The data collected by these cookies is intended to facilitate further navigation on the Site and to allow various measures of attendance on the Site.

The user of the Site has the possibility to deactivate the cookies by going to the options of his browser as indicated below:


1H2O3 GmbH uses Google Analytics and Hotjar to track visitors to this website.

Cookies are used by Google Analytics and Hotjar to collect this data.

In order to meet the new regulation, Google and Hotjar have included a modification to the data processing that users can consult on the following pages:

1H2O3 GmbH will process the collected data anonymously and deactivate the ” data sharing“.


1H2O3 GmbH welcomes comments on the Site. However, comments that are not related to the content of the Site will be considered as spam and therefore deleted. Any comments that are offensive or have racist, violent or sexual connotations will also be deleted.


1H2O3 GmbH is not responsible for any malfunctions on the website which may result in loss of data or unavailability of access to the information produced on the website. 1H2O3 GmbH cannot guarantee the reliability and accuracy of the information on the website or that it has not been altered by a third party (intrusion, virus). The user is only responsible for the use he makes of the content of the Site.

The information contained on the Site is subject to change without notice and is made available to Internet users without any guarantee of any kind, either express or implied.

The presence of hyperlinks on the Site does not create a joint responsibility between 1H2O3 GmbH and the owners of the other sites, as for the contents of the sites on which the Internet user is redirected. Only the liability of the mentioned sites can be engaged.

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